Arche Global Pvt. Ltd. (hereinafter referred to as “Arche,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring transparency in how we handle your personal information. This Privacy Policy outlines our practices regarding the collection, use, storage, and disclosure of personal information through the ArcheOne Mobile Application (the “App”). This policy applies to all users of the App and is designed to comply with applicable data protection laws, including but not limited to the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable.
By using the App, you acknowledge and agree to the practices described in this Privacy Policy.
For the purposes of this Privacy Policy, “Personal Information” refers to any data that identifies or can be linked to an individual, either directly or in combination with other information in our possession. We collect the following categories of Personal Information through the ArcheOne Mobile Application (“the App”):
Information You Provide:
Account Registration: When you create an account, we collect your name, email address, phone number, and optional details such as company name and job designation.
User Interactions: When you engage with the App, we collect information from feedback forms, surveys, and content submissions (e.g., comments, preferences).
Automatically Collected Information:
Device Data: Device type, operating system (e.g., iOS, Android), unique device identifiers (e.g., UDID, IMEI), IP address, and mobile network information.
Usage Data: Pages or features accessed, time spent in the App, click patterns, and crash reports.
Location Data: Approximate or precise location (if permitted by you) to enable location-based features (e.g., nearby services).
Analytics Data: Aggregated insights about App usage via tools like Google Analytics or Firebase.
Permissions-Based Data:
Access to camera, microphone, contacts, or storage, only with your explicit consent for specific functionalities (e.g., uploading photos, voice commands).
Cookies and Similar Technologies:
• • Limited use of mobile tracking technologies (e.g., SDKs) for analytics and personalized content. For more details, refer to our Cookie Policy. (available at https://arche.global/cookies-policy).
We use your Personal Information for the following purposes:
To provide and improve App functionality, including account creation, troubleshooting, and feature customization.
To analyze usage trends and optimize user experience (e.g., identifying popular features).
To send push notifications or in-app messages (e.g., updates, promotions), with your consent where required.
To respond to your inquiries, support requests, or feedback submitted via the App.
To deliver personalized content or recommendations based on your preferences and location (if enabled).
To comply with legal obligations or protect the security of the App and its users.
We process your Personal Information based on the following legal grounds:
Contractual Necessity: When required to provide App services (e.g., account creation, feature access).
Legitimate Interests: For improving the App, analyzing usage, and contacting you, provided your rights are not overridden.
Consent: For optional features like location tracking, push notifications, or marketing communications. You may withdraw consent at any time via App settings.
Legal Obligation: To comply with applicable laws or respond to lawful requests.
If you choose not to provide mandatory Personal Information (e.g., email for account creation), we may be unable to offer certain App features or services. Optional data (e.g., location) is not required, and declining it will not affect core functionality.
We do not sell your Personal Information to third parties for their marketing purposes. We may share your data with:
Affiliates: Our worldwide subsidiaries and affiliates for data processing and storage.
Service Providers: Trusted vendors (e.g., cloud hosting, analytics providers, payment processors) under strict confidentiality agreements. Examples include AWS, Google Firebase, or Stripe. All service providers are bound by strict contractual obligations to process your data solely for the specified purpose and in compliance with applicable privacy laws.
Business Partners: For co-branded features or events, with your consent where applicable.
Legal Authorities: When required by law, to protect Arche’s rights, or to ensure user safety (e.g., fraud prevention).
Cross-Border Transfers: Your data may be transferred to countries outside your jurisdiction (e.g., for cloud storage). We ensure such transfers comply with data protection laws using safeguards like Standard Contractual Clauses and other recognized legal mechanisms ensuring compliance with applicable regulations.
The App uses mobile-specific tracking tools (e.g., SDKs) instead of traditional cookies. These tools collect usage data to enhance performance and personalization. For more details, refer to our Cookie Policy at www.arche.global/cookies-policy. You can manage tracking preferences in the App settings.
The App may request access to certain device features to provide enhanced functionality. These permissions include:
Camera/Photos: For uploading content.
Location: For location-based services.
Notifications: For alerts, updates and important App related messages.
Storage: For saving App data locally.
Permissions are requested only when necessary for specific functionalities, and you can review, modify or revoke them via your device settings at any time. Denying permissions may limit certain features but will not affect core App use.
The App does not currently respond to browser-based Do Not Track (DNT) signals, as there is no universal standard exists for mobile apps. You can opt out of tracking via App settings or by disabling analytics permissions.
Depending on your jurisdiction, you may have the following rights:
Access: View the Personal Information we hold about you.
Correction: Update inaccurate or incomplete data.
Deletion: Request removal of your data (subject to legal retention requirements).
Portability: Receive your data in a structured format.
Objection/Restriction: Oppose or limit certain processing activities.
Withdraw Consent: Revoke consent for optional data use (e.g., marketing).
To exercise these rights, adjust settings in the App or contact us at privacy@arche.global. We will respond within 30 days, unless extended under applicable law.
We implement industry-standard security measures, including encryption (e.g., TLS/SSL), access controls, and regular audits, to protect your Personal Information. However, no mobile app or internet transmission is 100% secure, and we cannot guarantee absolute security. Report any concerns to privacy@arche.global.
We retain Personal Information only as long as necessary for the purposes outlined in this privacy policy (e.g., active account use) or as required by law. Inactive account data may be deleted after 2 years, unless retention is legally mandated (e.g., tax records or regulatory compliance). Anonymized data may be kept indefinitely for analytics
The App is not intended for users under 18 years of age (or the applicable age in your jurisdiction). We do not knowingly collect data from children. If you believe we have such data, contact us at privacy@arche.global for removal.
The App may include links to third-party websites or integrations (e.g., social media logins). We are not responsible for their privacy practices. Review their policies before engaging.
For questions, complaints, or to request this policy in another format, reach us at:
* Email: privacy@arche.global
* Address: Arche Global Pvt. Ltd., DVP Buildings 1st Floor Old No. 25/1 And New No. 4, Kalapatti Main Road, Civil Aerodrome Post, Nehru Nagar West, Coimbatore South, Tamil Nadu, India - 641014.
* Phone:
We may update this policy to reflect changes in our practices, technology, or legal requirements. Updates will be posted in the App and, were significant, notified via push notification or email. Your continued use of the App after updates implies acceptance of the revised terms.
Key Industry Standard Features
Mobile-Specific Considerations: Added device permissions, location data, and push notifications, common in app privacy policies.
2. Regulatory Compliance: Aligned with General Data Protection Regulation (GDPR consent, rights. California Consumer Privacy Act (CCPAdisclosures, and India’s DPDP Act (data minimization).
User Control: Emphasized opt-in/opt-out options and in-app settings for transparency.
Security: Highlighted encryption and audits, reflecting mobile app best practices
Additional Important Policies
We may use automated systems to analyze usage data, detect fraud, or provide personalized content. These processes are designed to enhance user experience, but you have the right to request human intervention or contest significant automated decisions that impact you.
If the App integrates biometric authentication (e.g., Face ID, fingerprint scanning), your biometric data will remain on your device and will not be stored or processed by us. Any third-party authentication services used (e.g., Apple, Google) are governed by their respective privacy
